Trusted HSCN Provider for Secure Healthcare Network Connectivity

Get connected in minutes, not months. No unreasonable lead times or lengthy deployments delaying your operations. Traditional telcos need weeks. Cloud Gateway delivers immediately through our cloud-native platform.

Most customers go live within days of signing.

Advanced security services protecting users, devices and data across your entire HSCN connectivity solution:

• Firewall-as-a-Service (FWaaS) with deep packet inspection

• Secure Web Gateway (SWG) for internet protection

• Web Application Firewall (WAF) for public-facing healthcare apps

• Real-time threat intelligence and automated security updates

End-to-end protection against cyber threats while keeping access open for authorised staff. Security is integrated into every layer, not bolted on as an afterthought.

Our pricing works for GP practices, pharmacy chains, and NHS trusts. Unlike legacy providers forcing multi-year commitments and upfront over-provisioning, we offer pay-as-you-use pricing that scales with your business.

No penalties. No forced upgrades.

Scale bandwidth and users instantly without new contracts or change processes.

Our technology-agnostic platform provides flexible, secure network access to:

• Multiple cloud providers - AWS, Azure, Google Cloud
  

• On-premises data centres and legacy systems
  

• Third-party healthcare networks
  

• Secure internet with full visibility
  

• Remote healthcare workers via secure access

We're one of only a select number of accredited CN-SPs providing HSCN connections. Unlike large telcos, we prioritise service excellence and rapid response times.

Your dedicated customer success team provides proactive support.

The Cloud Gateway portal delivers:

• Real-time network performance monitoring

• Traffic flow analytics and bandwidth utilisation tracking

• Intuitive dashboard with complete network visibility

• Direct support ticket management and escalation

HSCN stands for Health and Social Care Network – the secure data network built for UK healthcare. Health professionals use it to access and share NHS services and patient information securely.

It's more flexible and cost-effective than N3, supporting collaboration across health and care services.

A HSCN connection is the link that allows you to reach the Health & Social Care Network. Your organisation may need to connect sites, users, data centres or cloud environments - or a combination of these.

A secure HSCN connection includes: 

• Secure and compliant: Ensures safe transmission of patient data 

• Flexible and scalable: Supports organisations of all sizes, from GP practices to NHS Trusts. 

• Cloud & Remote Access: Enables healthcare professionals to securely use cloud services and work remotely.

Read more here.

N3 was the previous NHS network for connecting locations and employees. HSCN replaced it to provide more flexible, cost-effective connectivity.

N3 was centrally managed by BT. HSCN introduced a multi-supplier marketplace, letting organisations choose their provider while keeping security and compliance.

The HSCN replaced N3 in 2015, read more here.

HSCN connectivity costs vary based on bandwidth requirements, number of sites, security services, and specific healthcare applications needed. Cloud Gateway offers transparent, flexible pricing with no hidden costs or forced over-provisioning.

We provide OPEX-friendly pricing models that scale with your organisation's growth, ensuring cost-effective access to HSCN services without large upfront investments.

No technical expertise required. Cloud Gateway provides fully managed HSCN connectivity with expert support included. Our customer success team handles network monitoring, security updates, and troubleshooting, while the intuitive Cloud Gateway portal provides complete visibility and control.

Your IT team can focus on healthcare innovation while we manage the underlying network infrastructure and security.

Yes, Cloud Gateway enables secure remote access to HSCN services for healthcare professionals working from home or remote locations. Our secure connectivity solutions ensure clinical staff can access patient records, NHS applications, and healthcare systems while maintaining full compliance with data protection requirements.

With Cloud Gateway, most customers go live within days of signing the HSCN Connection Agreement. Traditional providers take weeks or months.

The timeline depends on:

• Whether you've signed your HSCN Connection Agreement (5-7 working days if not)

• Your existing network setup

• Whether you choose Express or Tailored HSCN solutions

We handle the technical setup while you focus on patient care.

CN-SP (Consumer Network Service Provider) and CSP (Cloud Service Provider) are both accredited HSCN providers, but they serve different needs:

• CN-SPs (like Cloud Gateway) provide direct HSCN network connectivity - the "pipes" connecting you to the HSCN

• CSPs provide cloud-hosted services accessible over the HSCN

Most organisations need a CN-SP to access the HSCN. You might need a CSP if you're using cloud-hosted NHS applications.

Cloud Gateway is a CN-SP, connecting you directly to the HSCN network.

Yes. You can add Cloud Gateway security services or additional HSCN connections while keeping your existing provider. This works well for organisations testing our service or connecting new sites.

When you're ready to migrate fully, we handle the transition with zero downtime. Your HSCN IP addresses can move with you if you own them (not provider-allocated).

Cloud Gateway HSCN connections include:

• Geo-redundant infrastructure across multiple UK data centres

• 24/7 UK-based Network Operations Centre monitoring

• Automatic failover to backup paths

• Real-time alerts through the Cloud Gateway portal

If there's an issue, our team is notified immediately. Most customers experience zero downtime even during maintenance or hardware failures.

We recommend dual HSCN connections for critical NHS services requiring 99.99% uptime.