4 August 2025 · articles
Blue Light, Big Data: Why National Integration Is Urgent and Achievable
UK policing is held back by fragmented systems and datasets that limit effectiveness, hinder compliance, and obscure the full value of its data. Without a unified national platform, forces struggle to harness intelligence, spot patterns, or drive evidence-based strategies. The Law Enforcement Community Network offers secure, modern connectivity to replace the legacy Public Services Network for Policing (PSNfP), but - as adoption remains patchy - many forces and partners reliant on outdated infrastructure. Uncover the barriers, and what it will take to break through them...
4 August 2025
The Challenge for Police and Blue-Light Services
Emergency services depend on fast, accurate data. Yet across the UK, police forces and other blue-light organisations still operate on patchwork systems. Data is locked in local silos - crime reports, dispatch records, custody logs, body cam footage… all stored separately across legacy platforms. This fragmentation slows investigations, weakens collaboration, and increases cyber risk.
While the Police National Database (PND) holds over 2 billion records from more than 50 data feeds, the lack of seamless integration means critical information can still be lost, duplicated, or overlooked. Migrating to the Law Enforcement Community Network (LECN) intends to address many of these issues, but the path is obstructed by technical hurdles, selective connectivity, and overlapping network solutions.
The complexity of transitioning from the PSNfP to LECN, especially for third parties, contributes to continued reliance on legacy systems and missed opportunities to apply automation and AI to boost efficiency, security, and performance across the board. In the meantime, analysts and officers continue to waste hours navigating disconnected systems - an unsustainable approach if decision-makers are to effectively address the growing sophistication of criminal activity.
The Cost of Doing Nothing
Delays in modernisation not only reduce efficiency but also introduce potential risks. With cyber attacks on emergency services rising 15% in 2024 alone, fragmented systems create vulnerabilities. Ransomware attacks have locked down critical systems, leaked sensitive data, and delayed responses. Every disconnected system is a potential back door for attackers.
At the same time, outdated infrastructure drains budgets. Maintaining legacy networks consumes valuable resources that could be used for frontline services. Cloud migration and network modernisation aren't just technical upgrades - they support budget and risk management strategies.
Without a unified platform:
Investigations stall. Analysts jump between systems, reformatting data by hand. Leads go cold.
Reports lag. Strategic insights arrive too late to shape policy or resourcing.
Productivity suffers. Officers spend hours chasing paperwork instead of patrolling.
What a National Capability Looks Like
The recent Home Office Request For Information (RFI) for National Data Integration and Exploitation Capability signals a clear and welcome intent and an essential step toward addressing long-standing operational challenges. A national capability of this kind would transform operations by bringing data together, standardising formats, and making information searchable and shareable in real-time.
The benefits of a national capability:
When officers can access all relevant data (from crime reports to custody records) through a single, federated query, investigations accelerate dramatically. Time spent switching systems or requesting files from other forces is eliminated, allowing analysts and investigators to follow leads in real time and resolve cases faster.
By integrating and analysing data across agencies, a national capability can flag patterns that indicate escalating risk (such as: repeat domestic abuse calls, missing persons, or exploitation indicators). Real-time alerts help frontline teams intervene early, safeguarding individuals before harm escalates.
Manual redaction of sensitive data is time-consuming and prone to error. A national platform with built-in automation can rapidly and accurately redact video, text, and audio evidence to meet disclosure and privacy requirements, freeing up officers and legal teams to focus on higher-value work.
Operational visibility is vital in high-pressure scenarios. Unified dashboards that aggregate live data across systems give command teams immediate insight into ongoing incidents, resource allocation, and threat levels. This enables smarter, faster decisions at both local and national levels.
The core building blocks include:
Secure, audited data transit across sites and services
Unified data models that support structured and unstructured formats
Role-based access to ensure information is only shared appropriately
Privacy-enhancing technologies like anonymisation and encryption
The RFI demonstrates that the wheels are already in motion. By aligning industry expertise with this strategic direction, there’s a real opportunity to contribute to a capability that strengthens safeguarding, improves efficiency, and supports frontline decision-making at scale. For those in police or emergency service IT and security teams, this RFI is a roadmap for how operational, investigative, and data-handling processes will change in the next few years. Being ready for that - technically, culturally, and strategically - will be essential.
The Cybersecurity Imperative
Cyber threats to the sector are growing. In 2024, UK blue-light agencies saw a surge in attacks targeting body-cams, medical devices, and emergency IT suppliers. These attacks often focus on vulnerabilities in essential systems like body-worn cameras, medical devices, communication networks, and emergency IT suppliers. Data breaches don’t just compromise privacy - they compromise safety.
Why does this matter so much? Because data breaches in these sectors don’t simply result in leaked personal information - they can jeopardise lives. Compromised systems may delay emergency response times, disrupt critical medical support, or cause sensitive evidence to be lost or tampered with.
To combat these evolving threats, modernisation efforts must embed robust cybersecurity principles from the ground up. Zero-trust architecture has become the gold standard (meaning no user or device is trusted by default, even if inside the network perimeter). Cloud-native infrastructure is also a game-changer. Unlike static legacy systems, cloud platforms offer dynamic scaling, automated security updates, and built-in redundancies that enhance resilience against attacks and system failures.
Cybersecurity isn’t an optional extra - it must be integral to any modernisation programme. Without it, the sector remains vulnerable to increasingly sophisticated cyber threats that could cripple vital services and endanger lives.
Return on Effort: Why Leaders Are Acting Now
For technology decision-makers, the business case revolves around effort vs. impact. While the upfront work of integration and cloud migration is non-trivial, the payoffs can be huge.
Critically, cloud-based tools allow agencies to do more with less. Scalability means a force can handle surges in demand (such as during a major incident or cyberattack) without expensive hardware over-provisioning. Consumption-based pricing can be tuned to usage, which helps with tight budgets. And moving away from aging on-premise equipment avoids the cost and delays of long procurement lead times.
Essentially yes, integration takes work. But the ROI is clear:
Reduced IT spend by consolidating legacy systems
Faster investigations and fewer missed leads
Greater inter-agency collaboration
Streamlined compliance and data governance
For IT and security leaders, this is about reducing complexity while boosting capability. A phased approach allows agencies to pilot new systems, train staff, and scale with confidence.
A Secure, Connected Future
The pressure is clear: blue-light services must modernise to meet today’s threats and tomorrow’s challenges. The good news is that the technology and frameworks already exist to make secure integration feasible. Early adopters are already seeing payoffs – faster data sharing, improved situational awareness, and lower costs. Crucially, such solutions can be deployed quickly, often in days rather than the months of old-school procurement.
Facing these challenges, many UK forces are embracing cloud-native networking and integration platforms. Modern solutions provide secure, low-latency connectivity across sites, cloud services, and remote users, while meeting strict compliance standards. But turning a vision into reality takes more than technology - it needs a partner who understands the stakes and knows how to make it stick. Cloud Gateway is a partner for the journey.
We’re currently helping police forces through:
Seamless Connectivity across PSN, HSCN, home office and cloud environments - no public internet required.
Scale on Demand with software‑defined networks that grow as data volumes surge.
Built‑in Compliance with ISO 27001, Cyber Essentials Plus and all police security frameworks.
UK‑only Hosting and Teams for full data sovereignty and rapid support.
Transparent Exit Paths and open APIs so you never get locked in.
Our pre-built PSN connectivity (for vetted access to government systems) combined with a private cloud network fabric lets forces consolidate legacy network connections with new cloud environments to modernise their estates, without ripping-and-replacing everything
For IT and security leaders in the police and emergency sectors, effort spent up-front on integration and security pays huge dividends. By partnering with cloud-network experts, forces can offload legacy headaches and focus on core missions.
As technology evolves, a secure, interconnected data ecosystem will let officers and first responders concentrate on what matters most: serving and protecting the public.
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Learn more about our work in the Policing and Blue Light Sector.
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