Transforming Community Pharmacy, Together

Your foundation for pharmacy-first growth.

Apotec and Cloud Gateway deliver an end-to-end Community Pharmacy PMR solution, combining advanced CRM software with secure, accredited HSCN connectivity. Together, we enable community pharmacies to simplify operations, reduce costs, and grow revenue.

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Streamline Your Operations

Automating prescriptions, payments, and compliance reduces day-to-day admin, cuts errors, and saves valuable staff time. With smoother workflows in a single platform, your team can focus less on paperwork and more on delivering quality patient care.

Enhance Your Patient Care

By reducing admin and streamlining dispensing processes, pharmacists are freed-up with more time to focus on providing personalised support, building stronger patient relationships and improving health outcomes for the community.

Unlock New Revenue Opportunities

Expand beyond low-margin NHS prescription dispensing to unlock new revenue streams. By offering private healthcare and clinical services, managed through a single set of tools, your pharmacy can grow sustainably while delivering more value to patients.

Why is this partnership so important?

Community pharmacies are under more pressure than ever – from tight NHS margins to the demand for new clinical services and digital-first competitors. That’s why Apotec and Cloud Gateway have joined forces: to help pharmacies work smarter, diversify income, and focus more time on patient care.

Together, we enable pharmacies to move beyond transactional dispensing, empowering them to:

  • Deliver new clinical services aligned with NHS priorities.

  • Unlock additional revenue streams beyond low-margin prescriptions.

  • Reduce administrative burdens so pharmacists can focus on delivering positive patient outcomes and experiences.

Apotec's Role

An intuitive CRM platform that centralises patient records, streamlines your dispensing workflows, and delivers efficient, paperless pharmacy processes through a single, integrated platform. Apotec CRM saves you time, money and unlocks revenue growth opportunities.

Health & Social Care Network (HSCN)

Access essential NHS records and applications to exploit the power of your Apotec CRM. Secure, rapid and compliant HSCN connections are provided by an accredited CN-SP.

The Cloud Gateway Platform

Our platform brings together the HSCN, multiple sites, clouds, and data centres, with sophisticated security services to protect all your traffic. Connect to Apotec CRM, plus any other network endpoints including public and private cloud. Add more pharmacy sites on demand and gain access to Cloud Gateway’s SASE solution portfolio, including SD-WAN, Firewall-as-a-Service (FWaaS) and more.

Fact sheet

The Pharmacy Show

Join us at The Pharmacy Show

Pharmacy First, Future Ready


The Pharmacy Show - taking place on 12-13 October 2025 at the NEC Birmingham - is the UK's largest trade show for the community and primary care pharmacy sector.

This flagship event connects healthcare professionals with cutting-edge knowledge, innovative solutions and valuable networking opportunities, ensuring you stay ahead in the rapidly evolving pharmaceutical landscape.

Visit the Apotec & Cloud Gateway stand to see how pharmacy-first CRM and secure NHS connectivity help you streamline workflows, unlock new services and revenue, and stay secure and compliant - so you can work smarter and care better.

Whether you’re an independent pharmacy or part of a group, this is your chance to see how the right technology foundation can make your business more efficient, compliant, and future ready.

Click below to pre-book a meeting slot with one our experts at the event:

Book a meeting

We make change easy. Contact us to learn how.

If you’d like to explore how this partnership can help your pharmacy streamline operations, diversify services, and deliver better patient care, get in touch with us today.

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