Overview of role

The Sales Development Representative will work closely with the Marketing and Sales teams to source, qualify and progress early stage leads through to qualified meetings.

You will have great communication skills, able to match conversations to the audience and quickly assess their needs. You will manage and input prospect data into our CRM system prior to contacting the lead who most likely works within companies in the UK, however the world is your oyster!

This role is perfect for someone starting their sales career or looking to advance their career within a fast-paced tech organisation. You will be given the tools you need to identify targets that will commercially benefit the business.

High performance will bring opportunities to progress into a range of commercial roles within the business.

Responsibilities/Objectives:

Demand and lead generation

• Work as part of a rotation to manage all incoming calls and enquiries on our website chatbot to engage in conversation and understand their needs.

• Responsible for prospect qualification to gauge relevant and sufficient level of interest.

• List generation, creation of mini campaigns and prospect outreach journeys to target contacts in accordance with a scheduled cycle of emails and calls.

Reporting

• Prepare regular reports on marketing activities and performance.

• Experience capturing and collating a range of data points and drawing conclusions and insights from them to inform future marketing activities.

• Comfortable presenting these reports to the Head of Marketing and other internal stakeholders.

Team & communication

• Stay consulted and informed by marketing about upcoming campaigns and events.

• Support marketing with their campaigns as required.

• Book introductory meetings for the sales team once requirements have been established, and handover all pertinent information, attending further meetings if required.

• Stay up to date with other members of the team on industry news, trends and marketplaces of our key sectors

Social media

• Develop a LinkedIn and public facing profile.

• Regularly engage with relevant content, and make connections with people to kick off conversations.

Events calendar management

• Support the businesses virtual and live events calendars by coordinating with the sales and marketing teams.

• Build and maintain relationships with key stakeholders both internally and third party.

Tooling

• Maintain accurate records on our CRM system Salesforce.

Role Minimum Requirements

• Demonstrable experience and a proven track record of meeting some, if not all of the responsibilities laid out above.

• Experience working in a B2B sales environment with the willingness and flexibility to work both independently as well as part of a team would be advantageous.

• An enthusiasm to learn all about cloud infrastructure and ability to pick things up quickly.

• Strong organisational skills.

• Clear communicator and competent in writing email content, having video calls and phone conversations.

• Able to adopt the tone of voice of the business and present our messaging in alignment with our brand guidelines.

• Enjoy working as part of a high functioning team in a fast paced environment.

• Ability to manage multiple projects with intertwining deadlines while staying focused on the details.

• Hungry and motivated to grow, learn and progress your career.

• Target driven.

• Experience with Salesforce, Apollo or similar software is desired.

Other points to note

You must be a UK resident to apply for this role.

About Cloud Gateway

Cloud Gateway was formed in 2017 by co-founders Justin Day and Neil Briscoe. The business has seen continuous, steady growth since then and is planning to accelerate and build on this success in 2024 and beyond.

Over the years, the technology landscape has changed enormously, but the corporate network has remained the same. Expensive vendor contracts, long lead times, and poor service are still prevalent in the telecommunications sector. A fresh approach was required to disrupt the status quo and address the technical and commercial bottlenecks that are stifling digital transformation.

Our SASE platform was designed to enable faster, more efficient digital transformations, and to break the boundaries of conventional network connectivity and security.

We passionately believe that our people are the greatest asset we have. Everyone in the business has an important role to play and we’re committed to supporting the development and progression of all our staff.

Values

We are looking for an individual that understands and reflects our core values, which are;

• Approachable, authentic and fun

• Innovative and improving

• Transparent and honest

• Be the best

What to join us?

If you are interested in applying for this role but have some questions, please contact Francis Bell or Jo Hoggarth.